What the NDIS Commission Reform Means for the Disability Sector The NDIS Quality and Safeguards Commission is progressing significant reforms to strengthen safeguards, accountability, and quality across the disability sector. A key reform is the mandatory registration of Supported Independent Living (SIL) providers, as outlined in the Commission’s Mandatory Registration Reform Hub. While this reform...Read More

When it comes to care—whether in disability services, aged care, or health—communication is everything. It’s how families feel reassured, how carers understand daily routines, and how health professionals make safe, informed decisions. But too often, communication is fragmented. Updates are scribbled in notebooks, passed on in rushed handovers, or buried in endless phone calls and...Read More

Behind every good care experience is a carer who feels confident, supported, and equipped with the right knowledge. Families often assume that carers automatically know what to do—but the truth is, without clear information, even the most dedicated worker can struggle. Education in care isn’t just about formal qualifications. It’s about understanding the person at...Read More

When a loved one is in care—whether it’s aged care, disability support, or community living—families often say the hardest part is not being there all the time. You wonder: Did Mum take her medication? Did my child have a good day? Did Dad make it to his appointment? Traditionally, updates have come through handwritten notes,...Read More

If you’ve ever had a loved one in care, you’ll know the feeling. That knot in your stomach when you don’t know what’s happening. Did they take their medication today? Did they have a good meal? Were they happy, safe, and cared for? Families often say the hardest part of having someone they love in...Read More